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This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
The domain name www.fruganabusiness.com (hereinafter referred to as "Website") is owned by Frugana Health Care Private Limited, a company registered by Govt. of India, Ministry of Consumer Affairs under the Companies Act, 2013 ( 18 of 2013) and the rule 18 of the Companies ( Incorporation) Rules , 2014 dated 5 March,2019 with its Company Identification Number(CIN) as U52100GJ2019PTC106921 with its Registered Office at 260, Sector- II, Chanakyapuri, Near Railway Fatak, Ghatlodia, Ahmedabad-61, Gujarat, India and running business in the name and style of FRUGANA (hereinafter referred to as "FRUGANA").
Use of the website is available only to persons who can enter into contract legally under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents, unsound mind, differently able persons, etc. are not eligible to use the website. If you are a minor i.e. under the age of 18 years, you shall not register as a user of the FRUGANA website and shall not transact on or use the website. As a minor if you wish to use or transact on website, such use or transaction may be made by your legal guardian or parents on the website. FRUGANA reserves the right to terminate your membership and / or refuse to provide you with access to the website if it is brought to FRUGANA’S notice or if it is discovered that you are under the age of 18 years. FRUGANA have the absolute right to allow/grant membership. FRUGANA may deny membership without citing any reason whatsoever.
When you use the website or send emails or other data, information or communication to us, you agree and understand that you are communicating with us through electronic records and you consent to receive communications via electronic records from us periodically and as and when required. We may communicate with you by fax or Indian post or Courier or email or SMS or Whatsapp or any other social media or by such other mode of communication, electronic or otherwise. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Membership registration on the website is free for buyers. FRUGANA does not charge any fee for browsing on the website.
We have a view that protection of your privacy as very valuable and confidential. We understand clearly that you and your personal information is one of our most important assets. We store and process your Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under.
The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website or electronic communication sent to you. Nothing on website constitutes, or is meant to constitute, advice of any kind.
The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, you or your company's personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
You will be required to enter a valid phone number as well as e-mail ID while placing an order on the Website. By registering your phone number and e-mail ID with us, you consent to be contacted by us via phone calls, e-mail , and/or SMS notifications, in case of any order or shipment or delivery related updates. We may use your personal information to initiate any promotional phone calls or SMS.
We will deliver the goods within the agreed time subject to force majeure or any other event beyond control. We won’t commit to deliver beyond the front door of your home or office. ‘Front door’ means the front door or a point where entry into the interior of the building occurs.
We will make a maximum of two attempts to deliver order. In case you are not reachable or do not accept delivery of products in these attempts, then we reserve the right to cancel the order(s) at our discretion.
An estimated delivery time is displayed on the Order Summary page. On placing such order, you will receive an email / SMS containing a summary of the order and also the estimated delivery time to your location.
Delivery may take longer time due to bad weather or strike or transport delays or political disruptions or any other seen or unforeseen circumstances. FRUGANA may reject the order based on the prevailing conditions without citing any reasons for the same.
We reserve the right to amend any pricing error displayed due to human error, computer malfunction or other reason. We will notify you of any error in pricing and you may rethink not to purchase any goods where the price has been corrected.
The tax invoice will be issued from the respective point of sales / franchise. Before or upon delivery of the goods, tax invoice will be provided with the total price for the goods inclusive of taxes.
You shall pay the transaction price for items ordered on the website either through Electronic Fund Transfer or through Cash on Delivery when the products are being delivered to your address.
We accept Return or Exchange within 30 days of delivery of product. If any defect is found, then you can ask for replacement of the product’s within 30 days from the date of delivery of the product’s subject to the following terms and conditions:-
Following products shall not be eligible for return or replacement:-
If we have suspicion or knowledge, that you are involved in any activity that is intended to provide claims or information that is false, misleading or not genuine, then we may while reserving our rights to initiate civil and/or criminal proceedings against you, may also indefinitely suspend or terminate or block access of your membership on the website and refuse to provide you with access to the website.
You shall comply with all the applicable laws (including without limitation Foreign Exchange Management Act, 1999 and the rules made and notifications issued there under and the Exchange Control Manual as may be issued by Reserve Bank of India from time to time, Customs Act, Information and Technology Act, 2000 as amended by the Information Technology (Amendment) Act 2008, prevention of Money Laundering Act, 2002 and the rules made there under, foreign contribution regulation act, 1976 and the rules made there under, Income Tax Act, 1961 and the rules made there under, export import policy of government of India) applicable to them respectively for using FRUGANA website.
Unless otherwise specified, the material on the website is presented solely for the purpose of sale in India. FRUGANA makes no representation that materials in the website are appropriate or available for use in other locations/countries other than India. Those who choose to access this site from other locations/countries other than India do so on their own initiative and FRUGANA is not responsible for supply of products/refund for the products ordered from other locations/countries other than India, compliance with local laws, if and to the extent local laws are applicable. Further these terms and conditions are subject to exclusive jurisdiction of courts of Ahmedabad, Gujarat, India only.
This site is designed, developed, and maintained by FRUGANA. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. Material on website is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other website or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause. User acknowledge that FRUGANA or its related corporations own or are licensed to use all intellectual property rights in the company, including any images, photographs or text that appears on the website. User must not make any representation to the contrary and must not use or copy FRUGANA online in any manner inconsistent with the rights of the owner or licensee of such Intellectual Property Rights. You acknowledge that any trademarks or logos that appear on the website are owned by or licensed to FRUGANA or its related corporations, and that you must not do anything to prejudice the rights of the trademark owner or licensee to such trademarks or logos.
If you have questions or concerns regarding these Terms & Conditions, please contact our support at firstname.lastname@example.org